Catalina Consultants can now provide clients with even more practical HR support, after becoming an Employment Hero Certified Partner. 

The partnership expands the practical support we can provide to any organisation looking to simplify their HR and payroll processes, improve workforce visibility and create a more consistent employee experience.

As a certified partner, we can help clients purchase, implement, configure and optimise Employment Hero. Just as importantly, we can provide the advice, training and ongoing support needed to make the system work in the real world.

So if your organisation is considering a new HR information system, or already uses Employment Hero and wants to get more from it, read on.

Why we have partnered with Employment Hero

As organisations grow, managing people usually becomes more complex. 

Employee records often sit across spreadsheets, shared drives and email inboxes. Onboarding involves more paperwork. Leave, timesheets and payroll information move between separate systems. 

These disconnected processes consume time and increase the risk of information being duplicated, missed or handled inconsistently. And managers struggle to find a complete and current view of their workforce.

Employment Hero brings HR, payroll, recruitment and employee management functions together in an integrated platform designed for Australian businesses. Depending on which product you choose, it lets you manage employee records, documents, onboarding, leave, timesheets, performance, learning, certifications, reporting and payroll processes – all in one place.

This can help your organisation establish more consistent HR processes and create a reliable source of data and information to support workforce planning.

Employment Hero also lets employees complete many routine actions themselves, such as updating personal details, accessing payslips and requesting leave. The result is that HR and line managers can reduce the need to handle minor administrative requests while giving employees easier access to the information and tools they need.

Technology is only one part of a successful HRIS implementation

But despite its capabilities, Employment Hero isn’t just “plug-and-play”. Whether or not it does all it is capable of within your organisation depends on how you use it. 

That means making sure your people processes are defined and operating properly. It also means capturing the right information, giving the right people access (and the right level of access) and planning how the new system will fit with payroll and other business processes.

After all, a platform can have every function in the world and still deliver disappointing results if it’s been configured around unclear processes, unreliable data or assumptions that don’t reflect how the organisation actually works.

Another factor you should think about if you’re implementing Employment Hero is change management. Managers and employees need to understand what’s changing, why it’s changing and what they’ll be expected to do differently. 

Meanwhile, administrators need enough confidence to operate the system once implementation support steps away.

And that’s exactly where Catalina Consultants can add value.

How Catalina Consultants can support your Employment Hero journey

Our team understands HR in practice. We can work with your organisation to examine your existing processes, analyse how Employment Hero can help you get more from them, and then configure Employment Hero around your workforce requirements and business goals. 

Because we already work closely with many of our clients, we also understand the broader context: your structure, people priorities, compliance obligations and plans for growth.

Here’s how we can support you at each stage of the process.

1. Discovery and planning

We analyse your workforce, existing systems, pain points and objectives to determine which Employment Hero solution is likely to work best, as well as which processes may need to be streamlined before you implement it. 

2. Implementation and configuration

We can assist with setting up the system, as well as the data migration. This helps align the platform with your organisation’s structure, policies and workflows.

3. Training and adoption

We can train administrators, managers and employees so they understand how to use the platform and the role they play in making sure it always has reliable information and consistent processes to work with.

What an integrated HR and payroll platform can help you improve

While every organisation has different needs, Employment Hero helps businesses improve several common areas of people management, such as:

While these are some of the potential benefits, the most valuable combination will depend on your workforce, priorities and the Employment Hero products you choose. 

Support that continues after implementation

While it’s one thing to plan the perfect system at launch, the reality is that organisations evolve. New employees join, roles change, reporting needs to evolve and HR or payroll processes are refined.

That’s why, after implementation, Catalina Consultants remain your point of contact, providing practical assistance, guidance and troubleshooting. 

For organisations already using Employment Hero, we can also help review how the platform is currently configured and identify opportunities to improve the system capability, adoption or make better use of available functions.

What the partnership with Employment Hero means for Catalina clients

For Catalina clients, our Employment Hero partnership creates a more direct path from identifying a people challenge to addressing it.

And, rather than dealing separately with a software provider, you work with your outsourced HR team that understands both the platform and your organisational context. 

Want more?

Want to see what Catalina Consultants and Employment Hero could do for your organisation? 

Contact Katie Whitehorn at katie@catalinaconsultants.com.au to arrange a demonstration or discuss your requirements.